First and foremost, organizations need to know what workplace bullying is. Most organizations never receive any education on workplace bullying. They get training on conflict resolution and frequently assume that this is adequate. Unfortunately, it is not. (I recommend reading my blogs on the significant differences between conflict and workplace bullying.) Treating workplace bullying like conflict almost always exacerbates the problem of bullying rather than helping to solve it. Organizations, therefore, need to have a clear understanding of workplace bullying to begin to address the issue in their organization.
Secondly, organizations need to acknowledge the possibility that their work environment could be toxic. This is important because admitting that there may be problems or issues that need to be addressed is the first step in identifying solutions. If an organization is unwilling to acknowledge that there may be concerns, they cannot develop resolutions that will effectively address workplace bullying.
An organization also needs to be willing to hold all workers accountable, have integrity, and equitability. This includes everyone from the top to the bottom. This will ensure fair treatment of workers and will help improve overall working relationships.
Finally, it is essential that organizations be flexible. They need to try different solutions and evaluate them to see if they are working. If they are not reducing workplace bullying, then organizations need to adapt their solutions. Organizations must continue to review their interventions and adjust as needed. This will help them continue to assess their work environment to ensure that workplace bullying is stopping as well as to prevent any future workplace violence.
This week, try to get an understanding of what your coworkers know about workplace bullying. This will help you to gauge where your organization is in their understanding of this issue and a starting point to begin to solve workplace bullying.
If you or your organization is experiencing persistent workplace aggression, contact me at email@example.com or (320) 309-2360. You can also visit my website at www.jankircher.com. Help is out there today.