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Organizations continue to be plagued with persistent workplace aggression. Workers who treat colleagues poorly are partially responsible for this, but organizations themselves are also accountable. Organizations perpetuate workplace aggression because they fail to act. Organizations frequently know that something wrong in their organizations and often there is awareness by co-workers and/or administration that workplace aggression is occurring.  However, organizations and leaders are often unwilling or unable to deal with the issue of persistent workplace aggression. They believe that if you ignore the problem and the aggression that eventually it will go away. This could not be further from the truth.

It seems easier not to act on persistent workplace aggression because of how complex it can be. However, leaders who do not actively seek a resolution to persistent workplace aggression are in fact making the culture worse and are likely impacting their bottom line. The acknowledgment that persistent workplace aggression is happening coupled with the disinclination to intervene only heightens the frustration for targets and bystanders. These feelings of dissatisfaction lead to a decrease in work productivity and profits, harm working relationships, and ultimately create turn over in the workplace. 

Failure to act not only makes the environment worse for the targets and bystanders, but it also reinforces the unwanted behavior of the aggressor. Aggressors quickly learn what they can and cannot get away with. Once the aggressor(s) knows that they will not be held accountable for their aggressive behavior, the intensity of the aggression increases and there is no hesitation in pushing the limits to their aggression. Thus, decreasing the quality of the work environment for everyone involved especially the target.

It is vital that organizations and leaders address persistent workplace aggression and stop it as soon as they have an inclination that this is a problem in their organization. Leaders must begin to act immediately when they become aware of persistent workplace aggression. Training and education to effectively deal with aggression in the workplace is vital. Ideally, organizations should develop a policy to define persistent workplace aggression, identify the consequences, and ensure protection from retaliation. Organizations can no longer afford to ignore persistent workplace aggression. The costs are just too high.

If you or someone you know is experiencing persistent workplace aggression, please contact me at jankircher@jankircher.com or (320) 309-2360. You can also visit my website at www.jankircher.com. Help is out there!


 


Comments

12/21/2016 8:34am

Ofcourse, Organizations cannot afford to ignore persistent workplace aggression. I totally agree, indeed it is vital that organizations and leaders address persistent workplace aggression and stop it as soon as they have an inclination that this is a problem in their organization.

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Organizations must totally be aware of all these things. They need to become aware that these kind of problems will make the organization look incompetent. The employees will definitely not be happy if their colleagues will treat them poorly. There should be fairness in the workplace. These kind of problems must be solved before things will get worst.

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